Safeguarding Adults Board

Making Safeguarding Personal

Approaches to adult safeguarding should be person-led and outcome-focused. The Care Act emphasise a personalised approach to adult safeguarding that is led by the individual, not by the process. It is vital that the adult feels that they are the focus and they have control over the process.

New: A short film has been produced by members of Listen to Us from CLASP to help put Making Safeguarding Personal into practice.

Making Safeguarding Personal is not simply about gaining an individual's consent, although that is important, but also about hearing people's views about what they want as an outcome. This means that they are given opportunities at all stages of the safeguarding process to say what they would like to change; this might be about not having further contact with a person who poses a risk to them, changing an aspect of their care plan, asking that someone who has hurt them apologises, or pursuing the matter through the criminal justice system.

The views, wishes and desired outcomes of the adult are equally important should the adult lack mental capacity to make informed decisions about their safety, or have substantial difficulty in making their views known and participating in the enquiry process. Personalised practice approaches should still be taken in such cases, including engaging with the person's representative, appointing an independent advocate where appropriate, using what information is known and finding out what the adult would have considered important in decisions about their life, and by following best practice as laid out in the Mental Capacity Act Code of Practice 2007.

  • The Making Safeguarding Personal Toolkit contains models, theories and approaches to skills and specialist areas that safeguarding practitioners need to be aware of. It can be used as a practitioner guide for pointers on how to respond to individual cases, or as a resource for service development.  It will develop over time as innovative and effective practice comes to light. Making Safeguarding Personal - a toolkit for responses.
  • The Making Safeguarding Personal Guide gives some guidance about how to take forward Making Safeguarding Personal in your council.