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Staying Safe

Anyone may need help to stay safe at some time in their life, but some people with care and support needs may be more vulnerable. In the Reading, West Berkshire and Wokingham there are schemes and advice to help people keep safe.

Staying Safe Online

An online safety guide from Facebook and Women’s Aid

Home fire safety

To see whether you qualify for a safe and well visit and for information about how to reduce the risk of fire in your home, go to the Royal Berkshire Fire and Rescue Service’s website.

Pressure damage

These leaflets provide advice on how to prevent pressure ulcers: React to Red and What happens if you don’t move around enoughIf you are concerned, please speak to your GP.

Safer Places Scheme

The Safer Places scheme aims to provide people, and particularly those with a learning disability, with a safe place to go to where help can be summoned if they are feeling scared or upset while out on their own in the community. Vulnerable people can request a card where they can write their name and the phone number of their trusted person. They carry this card with them and if needed, they can show this card to the Safe Place staff who will make the phone call for them to someone they trust, who will either come and collect them or advise them on what they need to do. The Safe Places in the scheme are easily identified by the logo displayed in the front window.

Support with Confidence

Support With Confidence will help you find a wide range of care and support from people and businesses you can trust. West Berkshire and Wokingham are members of Support with Confidence. If you live in Reading, there is a Reading Services Guide for Adults & Carers Support Services.


Healthwatch is the consumer champion for health and social care, seeking your views and taking them to those who deliver and commission services. There is a Healthwatch in every local area. Click here for Healthwatch in Reading, West Berkshire and Wokingham.

Your Guide to Care and Support

The NHS has produced a guide for people who have care and support needs, and their carers, which can be found here: Your Guide to Care and Support.

Domestic Abuse

Here is a video about Hidden Harms, focusing on Domestic Abuse and Older People.

Keeping ourselves safe and how safeguarding is everyone’s responsibility.

During Safeguarding Adults Week in November 2023, a presentation was delivered to the Learning Disabilities Partnership Board on Keeping ourselves safe and how safeguarding is everyone’s responsibility. Click here for a copy of that presentation.

Community DoLs (Deprivation of Liberty Safeguards)

The  Hampshire and Isle of Wight Integrated Care Board have created the following fact sheets to support individuals and their families in their understanding of the Community DoLs process.

What is Community DoLs Fact Sheet

Rule 1.2 Rep and Advocacy Fact Sheet

Streamline and Standard Process Fact Sheet

The Community DoLs Process Fact Sheet

Sexual Abuse, Information to support people seeking asylum in the UK – Added February 2024

The NHS have created the following booklet: Sexual Assault
and Sexual Abuse, Information to support people seeking asylum in the UK. The booklet is also available in the following languages: AlbanianArabicFarsiKurdish and Pashto.

Additional Support for DWP Customers: booklet – GOV.UK (

The Department for Work and Pensions (DWP) are committed to providing services where every customer can experience fair access and opportunity, helping to ensure our services support as many people as possible.

Building on the work of DWP’s Customer Experience teams, this document sets out they are currently supporting customers who may require additional support to access our services and explains what we have planned and our future aspirations, considering new technology and service modernisation.